FAQ

Disclosure

You may choose only the items you desire. If you are charged for items you did not specifically request, we will explain the reason for the charge on the written memorandum. Please note that there may be a charge for items such as cemetery fees and newspaper notices. The goods and services shown are those we can provide to our customers. You may choose only those items you desire. However, any funeral arrangements you select will include charge for basic services and overhead, if legal or other requirements mean you must buy items you did not specifically ask for, we will explain the reason in writing in the statement we provide describing the funeral goods and services you selected.

Payment Options

Our Funeral Home makes no representations or warranties about the protective value of certain caskets or outer burial containers other than those made by the manufacturer. The only warranties expressed or implied granted in connection with goods sold with this funeral service are express written warranties, if any extended by the manufacturers thereof.

Warranties

For the convenience of families we serve, Wills’ Funeral Service, Inc. offers the following payment options:

  1. Our Funeral Home accepts major credit cards and personal checks for full payment of funeral expenses.
  2. Insurance assignments will be accepted as partial payment of funeral bill. As a matter of sound business practice, the family will receive a statement from the funeral home until the assigned insurance claim has been paid. No interest is charged on insurance assigned to the funeral home. Even when a family requests that insurance assignments apply toward the funeral bill, an individual must sign the funeral contract accepting responsibility for the total funeral bill in the event the assigned insurance is not valid.
  3. In cases where the deceased’s estate must stand the burden of paying funeral expenses, we ask that a member of the family pay funeral expenses by one of the payment methods listed above and file their claim for reimbursement with the decedent’s estate.
  4. Bank financing may be arranged with approved credit. E. If a pre-need contract is in force at the time of death and has an outstanding balance, the balance of said contract becomes due in full at the time of arrangements.
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